Experience

Software, systems, and operational experience

My professional background is in full-stack development, structured data systems, production technology, documentation, accessibility, quality assurance, and workflow-focused problem-solving.
I'm now bringing that foundation into health information, healthcare data, and informatics while completing my Health Services Management degree.
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Featured Experience

Professional software and systems work

Selected experience demonstrating technical ownership, structured information, documentation, operational workflows, accessibility, and reliable production systems.

Walton Arts Center and Walmart AMP

Full-stack Developer

August 2024 - July 2025

Remote

Served as the sole full-stack developer responsible for production applications used by staff and public audiences across ticketing, events, and operational workflows.

  • Owned the full development lifecycle across planning, implementation, testing, debugging, deployment, maintenance, and iteration.
  • Built and maintained scalable application features supporting high-demand public ticketing and event workflows.
  • Implemented and monitored Queue-It virtual waiting-room infrastructure to support fair access and system stability during peak traffic periods.
  • Improved usability and accessibility by redesigning interfaces around observed user needs and operational pain points.
Production SystemsFull-stack DevelopmentDocumentationQuality AssuranceAccessibilityMonitoringTroubleshootingWorkflow Analysis

AJSI Creative

Designer & Full-stack Developer

November 2023 - August 2024

Washington, DC

Designed and developed custom websites and applications for small-business and mission-driven clients, balancing technical implementation with usability and operational needs.

  • Built responsive, accessible interfaces for desktop and mobile experiences.
  • Developed backend services, APIs, and data workflows supporting content, forms, integrations, and client operations.
  • Conducted discovery, requirements gathering, and iterative design with nontechnical stakeholders.
  • Managed testing, debugging, deployment, and post-launch improvements supporting stable production use.
Full-stack DevelopmentAPIsData WorkflowsRequirements GatheringAccessibilityTestingStakeholder Communication

Applied Study

Health information, digital health, and informatics

Independent educational work connecting my software background with healthcare systems, health information, data, and women's health equity.

Independent Study / Applied Health-Tech Projects

Health Information, Digital Health & Informatics Projects

January 2026 - Present

Independent study and portfolio development connecting software engineering, health systems, health information, healthcare data, digital health, and women's health equity.

  • Developing educational project concepts involving health-record data quality, patient education, care navigation, symptom documentation, healthcare information organization, and care coordination.
  • Strengthening technical fluency through health-focused exercises in TypeScript, React, Next.js, SQL, forms, accessibility, data modeling, and full-stack workflows.
  • Exploring how structured information, workflow design, data quality, and user-centered interfaces can support clearer health communication and more usable healthcare information.
Health InformationHealthcare DataDigital HealthInformaticsPatient EducationCare NavigationWomen's Health Equity

Additional Experience

Operations, technical support, and customer experience

Earlier roles that strengthened process adherence, record accuracy, communication, troubleshooting, and reliability in high-volume environments.

Enterprise Mobility

Driver

February 2023 - August 2024

Worked within a time-sensitive logistics environment requiring procedural consistency, reliability, communication, and attention to detail.

  • Maintained a 98% customer-satisfaction rate through clear communication, punctuality, and attention to detail.
  • Followed standardized operational and quality procedures supporting safe, reliable asset transport.
  • Supported workflow consistency and timely service in a high-volume environment.

MarketSource Inc.

Retail Sales Representative

August 2020 - July 2021

Provided product education, technical troubleshooting, and customer support in a performance-driven retail environment.

  • Delivered product presentations associated with a 15% increase in client engagement.
  • Achieved a 96% resolution rate for technical issues involving mobile devices.
  • Closed 30% more sales than the company's average sales representative.

CVS Pharmacy

Retail Sales Associate

October 2018 - August 2020

Supported customers in a pharmacy and health-retail setting while following established procedures and maintaining accurate information.

  • Assisted customers with product selection, insurance-linked programs, and general product education.
  • Maintained accurate records and followed company procedures supporting safe and consistent retail operations.

Education

Healthcare management and software engineering

2026 - 2029

University of Maryland Global Campus

Bachelor of Science, Health Services Management

In Progress

Certificates in Progress

  • Health Information Management & Data Analytics
  • Data Analytics

June 2023 - January 2024

Thinkful

Certificate of Completion, Software Engineering